OUR PROMISE

When you choose Pembertons, you can be confident your property is in good hands. That’s because:

• We appreciate the time pressures on our Clients and Residents – so we make sure you can get hold of us when you need to, whether it's via telephone, email, or online.
• We know how much people appreciate superior customer service, so we aim to provide first-class service at all times.
• We know how important it is to communicate what we’re doing. From general news updates and information to consultations about major works, we are committed to keeping you informed.
• We aim to make life easier for our RMC clients, preparing a comprehensive estimate of likely expenditure on your property at the start of each financial year, estimating service charges, certifying invoices for payment and maintaining trustee-status bank accounts for each building we manage.